[List of sites that do not sell our products] [Caution regarding Ambientec products and sites and advertisements that do not sell our products]

Ambientec products that are not our products

If you see our products at a store other than the official Ambientec online store, our product retailers, or an online store operated by our product retailers, please see below.

* At the end of this section, we have posted a list of sites that sell products other than ours.

Thank you for your continued patronage of Ambientec products.

In recent years, we have confirmed that non-Ambientec products disguised as Ambientec products are being distributed on the market. In addition, there are websites that sell non-Ambientec products by unauthorized use of images and videos of Ambientec products published by our company and content introduced on social media. We are not responsible for any troubles caused by purchases through such sites.

Please note that the non-Kitty products you purchase will not be covered by support or warranty. Please be careful not to purchase a non-Kitty product by mistake.

■ Ambientec's official online store is here

https://ambientec.co.jp/collections/all

■ Click here for a list of Ambientec products and retailers of our products

https://ambientec.co.jp/pages/retailer

Below are some examples of typical non-Our products to help you avoid purchasing non-Our products by mistake. Please be careful when making a purchase.

Examples of non-our products

■ Examples of "TURN" products not made by our company

Overall comparison *See images below
<Left: Non-company product> <Right: Our company's product (placed on the dedicated charging stand)>

Differences in charging methods *See images below
<Left: Non-company product (plug the charging cable into the device to charge)>
<Right: Our product (charged by placing it on the dedicated charging stand)>

■ Examples of non-our products using "Xtal"

Differences in charging methods *See images below
<Left: Non-OEM product (charge by inserting the charging cable into the bottom of the device)>
<Right: Our product (charged by placing it on the dedicated charging stand)>

Differences in package appearance *See images below
<Left: Non-our product (no official brand logo or product logo engraved)>
<Right: Our product (official brand logo and product logo engraved)>

Differences in included contents *See image below
<Left: Non-OEM product (charger cable included)>
<Right: Our product (includes the device itself, a dedicated charging stand, charging cable, instruction manual and warranty card)>

■ Examples of "TURN+" products not made by our company

Overall comparison *See images below
<Left: Non-company product> <Right: Our company's product (removed from the dedicated charging stand)>

Differences in charging methods *See images below
<Left: Non-company product (plug the charging cable into the device to charge)>
<Right: Our product (charged by placing it on the dedicated charging stand)>

Differences in operation methods *See images below
<Left: Non-Sony product (with touch sensor on the side of the base)>
<Right: Our product (the groove on the top surface of the base is the touch sensor)>

Q&A

Q. I have seen websites and advertisements selling Ambientec products at a discount. Are they your products?

Currently (as of December 2022), there are no websites that officially sell Ambientec products at prices other than those listed on Ambientec's official online store.
Products being sold at extremely low prices are likely to be non-our products.


We cannot determine whether a product is an Ambientec product before you make a purchase. In order to avoid being victimized by websites that do not sell our products, please purchase from the official Ambientec online store, our product retailers, or our product retailer online stores.


In addition, many of the websites selling products not made by our company attract consumers through advertisements displayed on social media sites such as Instagram and Facebook. Some of these advertisements use images and videos of Ambientec products without permission, making it appear as if our products are being sold at a discount. When you click on the advertisements, you are taken to a website selling products not made by our company.

Official Ambientec advertising on social media can be found at:

■ Ambientec official website
https://ambientec.co.jp/


Please be sure to check the URL and purchase from the official Ambientec online store, our product retailers, or our product retailer online stores.

Q. I purchased an Ambientec product, but it seems to be a non-company product. What should I do?

We are not responsible for any troubles caused by purchasing through a non-our products sales site. In addition, the non-our products you purchase are not covered by support or warranty. Please note that we cannot offer refunds or exchanges for our products.

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Below is a list of websites where we have found products that appear to be non-Ambientec original products, or that use official Ambientec product photos or content without Ambientec's permission.


[List of websites]
(As of July 2024)

Amazon
*We do not exhibit any products on domestic e-commerce malls such as Amazon or Rakuten.

[TURN]

BINGONE

Tropical GMYMNR

KINGYAMA

LAI HOJ

AENIOTB


[TURN＋]

LAI HOJ

Hakku.store

Sweet 00

KINGYAMA

ama-jp

Klarako


[Xtal]

WSCDKYC

Others

[TURN]

mantar https://mantarlamps.com/collections/catalog

CSTWIRE https://www.cstwire.com/products/metallic-cordless-table-lamp

https://www.cstwire.com/products/metallic-cordless-table-lamp

swindmicape https://www.swindmicape.com/products/metallic-cordless-table-lamp

posyoga https://www.posyoga.com/products/table-lamp

Sedinimner https://www.sedinimmer.com/products/rechargeable

TRNCY. https://trencyjapan.com/product/urgelamp

APPLEDAS https://www.appledas.com/collections/table-lamps

Lumisom https://lumisom.com/product-category/table-lamps/

Klarako https://www.klarako.com/products/luminous-elegance-lamp

[TURN＋]

mantar https://mantarlamps.com/products/lantern?variant=42974786158833

https://mantarlamps.com/collections/catalog

CSTWIRE https://www.cstwire.com/products/waterproof-metal-crystal-table-lamp

Swindmicape https://www.swindmicape.com/products/waterproof-metal-crystal-table-lamp

Posyoga https://www.posyoga.com/collections/table-lamp/products/waterproof-metal-crystal-table-lamp

Lumisom https://lumisom.com/product-category/table-lamps/

Klarako https://www.klarako.com/products/klarako-led-crystal-lamp-1

[Xtal]

Swindmicape https://www.swindmicape.com/products/crystal-cordless-table-lamp

Posyoga https://www.posyoga.com/products/crystal-table-lamp

Lumisom https://lumisom.com/product-category/table-lamps/

JOSENART https://www.josenart.com/collections/all-table-lamps/products/crystal-diamond-cordless-table-lamp

[Bottled]

Swindmicape https://www.swindmicape.com/products/led-glass-bottle-rechargeable-table-lampb

[hymn]

mantar https://mantarlamps.com/collections/catalogb

Lumisom https://lumisom.com/product-category/table-lamps/

[TURN CRAFT]

CSTWIRE https://www.cstwire.com/products/metallic-cordless-table-lamp-with-leather-grip

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Ambientec will continue to take appropriate measures to prevent unauthorized use of our products. When purchasing Ambientec products, we ask that you be careful of unauthorized use and make sure that the product is actually ours.